Dancing with Uncertainty
Melissa Suzuno Melissa Suzuno

Dancing with Uncertainty

AI can generate an infinite number of product ideas, lines of code, and experiments in mere minutes. This means execution is cheaper and faster than ever.

But when we focus too much on speed, we can easily forget one of the fundamental questions of product: Should this even be built in the first place?

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Less Handoffs. More Hands-on.
Melissa Suzuno Melissa Suzuno

Less Handoffs. More Hands-on.

Typical product workflows involve several layers of handoffs: PMs write the specs, designers create the mockups, and data analysts check in once the product is built to see if it worked as intended. There are clearly defined boundaries and reluctance to do something that isn’t “your job.”

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Radically Rethinking Metrics
Melissa Suzuno Melissa Suzuno

Radically Rethinking Metrics

How do you feel when someone asks you to meet a specific goal or metric? If it gives you a sense of dread or anxiety, you’re not alone. But what if someone asks you to solve a puzzle instead? It evokes a different feeling that sparks your creativity and curiosity. And it just sounds like a lot more fun!

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Executive Presentations. Why Good Work Doesn’t Sell Itself.
Natalia Williams Natalia Williams

Executive Presentations. Why Good Work Doesn’t Sell Itself.

Despite the 39-degree heat melting my brain, Product at Heart enabled me to start absorbing knowledge before the conference itself. The evening before, I met the other speakers and experienced product leaders over a relaxed dinner beside one of Hamburg’s many canals. As an American who has only recently moved to Europe, the connections I made that evening were especially meaningful.

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The Territory Changed: Welcome to Mapmaking
Melissa Suzuno Melissa Suzuno

The Territory Changed: Welcome to Mapmaking

You’ve spent years developing expertise as a product person. And now it suddenly feels like the ground is shifting beneath you—the theme from this year’s Product at Heart was “change,” after all! What was once familiar terrain is now a completely new landscape to navigate.

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How to Build AI Products That Work for Your Customers and Your P&L
Melissa Suzuno Melissa Suzuno

How to Build AI Products That Work for Your Customers and Your P&L

When you think of the impact of AI on product, it’s easy to focus on everything this technology makes possible, like faster prototyping, synthesis, or coding output. But as product people, we need to understand that AI products don’t work the same way typical SaaS products do economically. Getting more customers doesn’t necessarily mean you’ll make your company more money, but it’s very likely that it will lead to spending more.

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Founder-Led Organizations: When Founders Are De Facto Product Leaders
Rich Mironov Rich Mironov

Founder-Led Organizations: When Founders Are De Facto Product Leaders

Product at Heart always runs some interesting experiments… this year, Arne and Petra thought up the Hard Problem Club.  A few of us would moderate short, low-tech sessions on topics of interest… mine was Founder-Led Organizations: When Founders/CEOs Are De Facto Product Leaders, with about 20 attendees in a circle.  No slides, no screens, just a flip chart.

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Hardware Discovery: When the Usual Playbook Doesn’t Apply
Kai Stevens Kai Stevens

Hardware Discovery: When the Usual Playbook Doesn’t Apply

On June 26, Hamburg was on fire. Not just figuratively - it was the hottest day of the year, the kind of heat that makes you question every life choice that led you to a room without air conditioning. And that is exactly the room 18 hardware product people, and I found ourselves in for 90 minutes, turning Product at Heart into, for one session, Product at Hardware.

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I Can’t Predict the Future (And Neither Can You)
Melissa Suzuno Melissa Suzuno

I Can’t Predict the Future (And Neither Can You)

In March 2025, a serious injury caused Teresa to step back from her day-to-day work as a product coach and explore the potential of AI. In Teresa’s keynote, she takes us along on her journey and invites us to consider the implications her story might have for our own learning and exploration.

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Product at Heart 2026: Key Learnings & Takeaways
Conference Melissa Suzuno Conference Melissa Suzuno

Product at Heart 2026: Key Learnings & Takeaways

For the fourth year in a row, we were thrilled to return to our home in Kampanagel on June 26, 2026. Over 650 curious product people from across the world gathered to join keynote presentations, themed sessions, breakout groups of what we called “Hard Problem Clubs,” and of course, all those magical meetings and conversations that spontaneously happen whenever you bring together open-minded people who are passionate about what they do.

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Insights, Key Takeaways, and Highlights from the Product at Heart Leadership Event
Leadership Events Petra Wille Leadership Events Petra Wille

Insights, Key Takeaways, and Highlights from the Product at Heart Leadership Event

We know firsthand what it’s like to be a product leader. Every minute on your calendar is accounted for. You have pressure coming at you from the CEO, the teams that report up to you, and everyone in your organization who wants to share their latest idea about how to make your product better (whether it aligns to your roadmap or strategy is a whole other question!). Each day brings new excitement—and maybe some super tough questions and a fire or two that deserves your immediate attention.

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What to Expect from our Leadership Event in April
Petra Wille Petra Wille

What to Expect from our Leadership Event in April

You're wondering what we have planned for the Leadership Event in April - and rightfully so. Let us walk you through what's in store.

First things first: the event is no longer a half-day format like in previous years. It's now one and a half days of meeting with peers, making meaningful connections, having a great time together, and enjoying great content, talks, and mini workshops.

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AI in Practice: Insights for the Road Ahead
Melissa Suzuno Melissa Suzuno

AI in Practice: Insights for the Road Ahead

There’s one topic we simply can’t ignore right now, and that’s the role of artificial intelligence (AI) in our work. AI has the power to transform not just the products we build, but the way we go about building them.

In true Product at Heart fashion, this was a topic we wanted to approach with curiosity and practicality (and minimal hype). That’s why we invited speakers who could share their lived experiences with AI—what have they learned so far and how might this impact your own AI journey?

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True Change: Case Studies in Product Transformation
Melissa Suzuno Melissa Suzuno

True Change: Case Studies in Product Transformation

It’s easy to watch a keynote (maybe even one of the ones from Product at Heart?) and get inspired about concepts like the product operating model and other industry best practices. But knowing how to translate that inspiration into actual actionable tasks you and your team can carry out? That’s a lot harder!

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Vision to Value: Strategy in Action
Melissa Suzuno Melissa Suzuno

Vision to Value: Strategy in Action

If there’s one word that causes a lot of confusion in the product world, it’s strategy. Everyone agrees that it’s important. Most people say they have one. But if you scratch the surface, you find that not everyone can agree on what it actually means. And if you question a few PMs in your company, you might quickly realize that not everyone can clearly articulate what your specific product strategy is—or how their everyday work connects to it.

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AI Agents in Practice: How Henrik Kniberg Sees the Future of Collaborative Work - Product at Heart 2025
Conference Nils Neubauer Conference Nils Neubauer

AI Agents in Practice: How Henrik Kniberg Sees the Future of Collaborative Work - Product at Heart 2025

When working with interns, the experience usually varies from “Please take a break. It’s better if I do this by myself.” to “I want to have you as a full-time employee right now!”. Imagine a world where the latter is the case for every intern you hire. Every intern super-smartly executes according to your guidance. And they are available for anyone in need. This is the world we already live in! Let me explain why.

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Product Growth in an AI Disrupted World: How Disrupted Distribution Channels and Vibe Coding Impact Every Product
Conference Jan Hoppe Conference Jan Hoppe

Product Growth in an AI Disrupted World: How Disrupted Distribution Channels and Vibe Coding Impact Every Product

Elena Verna’s talk was an especially interesting one because it serves as a wake-up call to those of us whose products don’t have a moat – meaning an edge that defends our market position – in order to survive the upcoming era of custom-built apps and eroding distribution channels. But let’s start at the beginning, before we get ahead of ourselves.

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Breaking through the instagramification of our industry
Conference Francesca Cortesi Conference Francesca Cortesi

Breaking through the instagramification of our industry

There’s a fine line between setting high and achievable standards for ourselves and our companies and falling into the trap of imitating “the best” without appreciating our own context. Somewhere between those impossible standards and the stalling of “it depends,” Afonso Malo offered us a third, more grounded way, in his closing keynote.

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